FAQ |The Open Watch | Watch Repair and Sales in McAllen Texas

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Frequently Asked Questions

What types of watches do you repair?

We repair a wide range of watches, including mechanical, automatic, quartz, and digital watches. We also specialize in luxury watch brands.

How long does a typical watch repair take?

The duration of a repair varies depending on the complexity of the issue. Simple repairs may take a few days, while more complex ones could take several weeks.

How much does a watch repair cost?

The cost of a repair depends on the specific service required, the brand of the watch, and the complexity of the issue. We provide free estimates to give you an accurate quote.

Do you offer warranty on your repairs?

Yes, we offer a warranty on our repair services. The specific warranty period may vary depending on the type of repair.

My watch is not keeping accurate time. What could be the problem?

My watch is not keeping accurate time. What could be the problem?A: Several factors can cause inaccurate timekeeping, including a worn-out battery, a dirty movement, or a damaged component.

y watch has stopped working. What should I do?

If your watch has stopped working, it's best to bring it to a professional watch repair technician for diagnosis and repair.

My watch crystal is cracked. Can it be repaired?

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The band on my watch is broken. Can you replace it?

Yes, we can replace watch bands. We offer a wide variety of original and aftermarket watch bands.

What is your return policy?

We offer a satisfaction guarantee on our repair services. If you are not satisfied with the repair, please contact us to discuss a return or refund.

Do you repair water-damaged watches?

Yes, we can repair water-damaged watches. However, the success of the repair depends on the extent of the damage and how quickly the watch was brought in for service.

Do you replace watch batteries?

Yes, we replace watch batteries for most brands and models.

Do you offer watch cleaning and polishing services?

Yes, we offer professional watch cleaning and polishing services to restore your watch to its original luster.

Do you sell watch parts?

No, we do not sell watch parts directly to customers. However, we can source parts for repairs as needed.

Can you resize a watch bracelet?

Yes, we can resize most watch bracelets.

Do you offer watch strap replacement services?

Yes, we offer watch strap replacement services. We have a wide selection of watch straps to choose from.

How often should I have my watch serviced?

It is recommended to have your mechanical watch serviced every 2-3 years. For quartz watches, a battery replacement every 1-2 years is usually sufficient.

Faq

Frequently Asked Questions